Wednesday, May 28, 2025

Building Your Solid Foundation for Success by Madeline Frank, Ph.D.


Many years ago, my husband and I purchased a beautiful 2 story home with white shutters, and 4 colonial columns adorned the front of the house.This home was built in 1974 had lush greenery surrounding the drive, and was accented with a lake off the backyard. It was in one of the most sought after neighborhoods in Virginia. 

 

This home was not only aesthetically beautiful, but it was going to be the place where we were going to raise our children and create fantastic memories. My family owned a construction company for years, and my husband and I realized that we needed to take care of several issues with the home, but it was going to suit us well. 

 

We bid accordingly, and the sellers accepted our offer. 

 

The outside looked lovely and well maintained. As we walked down the hall, we noticed the floor of the house was not level. As we continued through the kitchen we noticed the floor shifting down slightly. If you dropped a ping pong ball at the refrigerator, the ball would accelerate until it came to rest in the corner of the kitchen. 

 

On the second floor, the closet and bedroom doors didn’t work smoothly. There were also several cracks in the walls and doorways. I knew this all pointed to one problem…the foundation.

 

As we were descending into the damp crawlspace under the home with one of the contractors we were interviewing to repair our foundation, with flashlights in hand and sweat dripping under our hard hats, we recognized the severity of the issues. Many of the posts that were under the support beams were too short and rotted. 

 

Essentially, our house didn’t have the strong bones necessary to hold itself up. If we didn’t take action quickly, our house would be degraded beyond repair. The work that needed to be done wasn’t a beautiful new mantle we could show off to visitors…it was in the bowels of the home. 

 

The company we hired let us know that the repair process would include a bit of short term pain. It would be messy, loud, and expensive…but in the end, our home would be able to withstand the test of time. The company cleaned out all of the bad items that had been there for decades. 

 

One crisp October morning, four strapping young men who looked like body builders worked for five full days rebuilding the foundation. All with the goal of creating the right support necessary to last long after we are gone. 

 

Every day as we walked across floors we felt them becoming more level.

 

     Each step of the way we checked the work with our outside expert to see if we could feel the changes in the structure by walking across the floors and checking under the house each day. You could feel the floor rising and evening out. The doors to the closets and bedroom were now easy to open.

 

It took 5 days to replace the foundation of our 45-year-old house. The parallel between our broken foundation and the foundation of American government is striking. The work reminds me of our sagging government.


 On April 30, 2025 it was President Trump 100th day of office. He gave the Commencement speech for the graduating students at the University of Alabama

 

President Trump said, “that the University of Alabama’s spring graduating class is the first of “the Golden Age of America,”  .. the students could become “the greatest generation” of Americans.”

 

 “You’ve done a lot of winning. Winning is a good thing to do,” Trump told the class of 2025 at the university known for its powerhouse athletic programs. “But today I’m also asking you to look forward to something very, very bright and more promising.”

 

President Trump shared with graduates what he and his team have accomplished in 100 days. Whether it was closing the invasion at our Southern border, protecting women’s sports, rebuilding the military, or repairing the morale of various law enforcement organizations which had been prevented from keeping their communities safe; America was back. 

 

The president was introduced by legendary former Alabama Crimson Tide football coach Nick Saban. Trump’s address marks the first time in 18 years that the University of Alabama has brought in a commencement speaker for graduation festivities.

 

The commencement address was not a mere campaign speech. He shared stories, life lessons, and wisdom from others. He spoke about the importance of Common sense.

"President Trump offered almost a dozen pieces of life advice during his Thursday evening commencement speech to graduating students at the University of Alabama.” He inspired and motivated his audience to build and develop themselves and others to help develop and strengthen their country!

 

 President Trump “ suggested to the students not to waste their youth, because success can come at a very young age. “I was 28 when I took my first big gamble to develop a hotel in midtown Manhattan, the Grand Hyatt, and it worked out incredibly well. But I was very young at the time. I was like a very young person in sort of an old-person business.” He also recounted other successful people in business and politics, including Steve Jobs, who founded Apple at age 21, and Walt Disney who founded Disney at age 21.

 

“James Madison, James Monroe, Alexander Hamilton and Thomas Jefferson, they were no older than 25 when they began the journeys that etched their names into the history books for all time,” he said. “So, to everyone here today, don’t waste your youth. Go out and fight right from the beginning from the day you leave this incredible university.”

 

 “I know a lot of people that thought small. They’re very smart. I know others that weren’t nearly as smart, but they had a better picture of the big picture, because it’s just as hard to solve a small problem as a big problem, and it’s just as much energy and everything else except the result is going to be a smaller one.”

 

However, Mr. Trump cautioned the 2025 graduating class not to lose their momentum. 

He told the sad tale of a fellow real estate developer, William Levitt, who became successful and decided to retire too early, sell his business, but later went bankrupt.

 

He recounted talking to Mr. Levitt at a party about what had happened to him.

“I went over and talked to him, and I said, How are you? He goes, ‘Donald, I’m not well.’”

 

“I said, ‘so can you come back?’ He said, ‘No, son, I lost my momentum. I shouldn’t have done it. I lost my momentum.’ And I never forgot that expression. He lost his momentum. If he would have kept going instead of selling and relaxing, he probably would have been three times bigger than he was, but he lost his momentum,” the President concluded.

 

“Other pieces of advice Mr. Trump gave the class of 2025 University of Alabama students were: have the courage to be an outsider, trust your instincts, think of yourself as a winner, be an original, and never give up.”

President Trump shared life lessons through true stories, common sense, doing the right thing, asking questions, and learning from others. He also said be a builder and developer.

 

If you could talk to the 23 year old version of you, what would you say?

Have you let the doldrums of life snuff out the sparks of passions and ideas in your world? You are never too old to reignite them. Embrace the uncomfortable, and get in touch with the 23 year old version of you with their whole lives ahead of them. You do have your whole life ahead. Make it count. 

 

 

 

 

Madeline Frank, Ph.D. is an Amazon Best Selling Author, speaker, business owner, teacher, concert artist, and parent. She helps businesses and organizations "Tune Up their Business". Her observations show you the blue prints necessary to improve and keep your business successful. Her latest book "Leadership On A Shoestring Budget" is available everywhere books are sold.  Contact Madeline Frank for your next live or zoom speaking engagement at mfrankviola@gmail.com

 

 

Friday, April 18, 2025

WHEN A COUNTRY’S WALLET IS EMPTY…. by Madeline Frank. Ph.D.

Great Britain in 1979 was on the brink of disaster, nearly bankrupt, and the populace was suffering from high unemployment, rising inflation, and crippling labor strikes. The citizenry had enough of the direction their nation was heading and they elected a new Prime Minister named Margaret Thatcher. 

 

 Thatcher ran on a principled belief that private citizens are usually more efficient than bureaucracy.  She also believed that the size of government was bloated and that the socialist-lite attitude toward business and regulation would cripple the United Kingdom into nothing-ness. 

 

She immediately began privatizing all nationalized industries such as aerospace, telephone companies, utilities, shipping, and public housing. The mandate she was elected on was to reduce government power, and to promote the rights of individuals.  Her public housing initiative encouraged tenants to purchase their homes at favorable terms if they had lived there at least 3 years. Home ownership rates rose from 55% in 1980 to 71% in 2003.

 

Labor unions in Great Britain were crippling industry with their intimidation tactics and strikes. While unions served a valuable purpose in the early part of the 20th century by setting standards for safety and a decent workplace, they had begun to crush industry with their desires to maintain control. Prime Minister Thatcher stood firm against the unions bringing the coal industries and the steel industries under control. Employers and their workforce had achieved the proper balance. It was no longer necessary for men to join the unions. 

 

Prime Minister Margaret Thatcher believed in putting her “faith in freedom, free markets, limited government and a strong national defense.”

 

During Thatcher’s 3 terms (11 ½ years), she realized the transformation of her country. When she became Prime Minister, her country was on the brink of financial disaster, lawlessness, and violence. Prime Minister Margaret Thatcher said at the time “Unless we change our ways and our direction, our greatness as a nation will soon be a footnote in the history books, a distant memory of an offshore island, lost in the mist of time like Camelot, remembered kindly for its noble past.”

 

The parallels between Margret Thatcher and Donald Trump are striking. America had become a shadow of its once great self. Mired in issues of addiction, lawlessness, a 2-tiered justice system, and political corruption running rampant. Not to mention soaring inflation and high unemployment. 

 

President Trump immediately went to work to solve America’s problems! He hired Elon Musk to head the Department of Government Efficiency, (DOGE), “a White House team tasked with cutting federal spending”. As the CEO of Tesla, Space X, and other companies he has streamed line waste and brought efficiency to his companies.

 

Most Americans want their government to run like a business. If they can’t relate to running a business, perhaps they can relate to running their own household budget. 

If you had household expenses that exceeded your income by $50,000 each year, would you take out a credit card to keep up your creature comforts? 

 

No. You would hopefully tighten your budget and/or find a way to earn more money to prevent financial disaster.

 Yet, this is what the federal government is facing, the same challenge. It buries it’s head in the sand and kicks the budgetary can down the road. 

 

Overall, a large cross section of people were polled and said they wanted the following:

1.     Run the government efficiently and spend our tax dollars responsibly. 

2.     Provide the best service as possible. 

3.     Keep government employees accountable to accomplish their work objectives. 

 

When the Trump administration started scratching the surface of corruption and waste, organized protesters began chanting and destroying property in support of waste and abuse. 

 

When Musk began Space X, the NASA Space program was going broke. Musk streamlined his company. His Space X company was paid “only” when they were successful. If his mission failed he received no money. Accountability is the name of the game!! 

 

Musk also risked personal fortune to accomplish his vision. There were plenty of failures. Yet as of 2024, SpaceX logged 90% of all space flights in the US, NASA 5%, and all others 5%. Progress and innovation are messy and at times painful, but those things are necessary. 

 

One of Elon Musk’s favorite interview questions that he asks all job applicants is,  “Tell me about some of the most difficult problems you worked on and how you solved them.” (New York Post August 14, 2024: Elon Musk’s Favorite Interview Question…..)

 

This weeds out “professional interviewers” from people who have actually developed the skillset to embrace adversity, change accordingly, and move forward. 

 

The behavior of the Dems acting like spoiled disrespectful children at President Trump’s speech on March 4, 2025 to the Joint Sessions of Congress reminded me of the 1971 movie “A New Leaf”. The film was written, acted in, and directed by Elaine May, based on a story by Jack Ritchie called “Green Heart”. Walter Matthau is Henry Graham, a former wealthy playboy who has squandered his inheritance. His valet Harold, played by George Rose, suggests he look into marrying a wealthy woman to support him. Elaine May, is the wealthy Henrietta Lowell, a botany professor whose family has passed away. Her crooked lawyer, Andy McPherson played by Jack Weston had been bilking her through bloated salaries and outrageous expenses of the 17 household servants he has hired to work for her at her home. 

 

When Henry and Henrietta arrived from the airport from their honeymoon, they waited for Henrietta’s chauffeur to pick them up. He never arrived and they took a taxi to Henrietta’s house.  They arrive at the house and Henry finds the chauffeur drunk and amorous with another employee. He meets the other 16 employees having a fine time on Henrietta’s money. No one is working. Henry asks his valet, Harold, to find the household account books. Mrs. Taggert, the housekeeper, is hiding them under her mattress. Harold is asked by Henry to gather the employees and to keep Mrs. Graham away from the meeting with the employees. Henry begins with Mrs. Taggert, the house keeper. In the “house hold accounts” it says for 5 years, at $130 a day for food with no receipts, $6,000 a month for miscellaneous expenses, and $800 a week for your salary.  In the past 5 years you have taken $35,000 a year plus $800 a week. You are fired. You are a thief based on the household accounts. It is 7 minutes past 9 o’clock. If you are not out by 10pm. I will call the police!”

 

Henry says to John, the chauffeur. “should we scrap our cars? It says 15 miles a day per car, 1 mile parked in the garage. (Chauffer receives $600 a week.) John do you have a suitcase?” 

 

 John says with a smile, “I have 5 suitcases and could always use another one.” 

Henry says, “Pack all 5 and be out of the house in 45 minutes or I will shoot you on sight for trespassing. I am an excellent shot!” 

 

John says, “I don’t get it!”  Henry, “You are fired, you are a crook. You have 45 minutes to leave or I will shoot you. I’m an excellent shot! Get all your belongings and leave. The rest of you have 2 hours to get out!” 

 

The 17 fired employees go over to Henrietta’s lawyer, Andy McPherson law office and complain to him. He says, “We have been together for a long time, had bad years, good years, laughed, cried, nothing we can do. You have had a good run!”

 

Dave Sheffield, “When conservatives do not get their way it’s time to roll up their sleeves and get to work.”

 

“One crucial mark of maturity is taking responsibility for oneself. On the other hand, immaturity involves blame-shifting and excuse -making.” (Joe Rigney, “Leadership And Emotional Sabotage”, 2024, Canon Press, p.20)  

 

History repeats itself!  

 “The fall of ancient Rome offers striking parallels to modern economic and political challenges, particularly in terms of government spending and fiscal policy. Both ancient Rome and the U.S. have struggled with excessive government spending and mounting debt.” (Perplexty.ai)

 

We want elected officials to treasure and protect America not to pilfer its treasury! 


Thomas Sowell, economist, said, “The real goal should be reduced government spending, rather than balanced budgets achieved by ever rising tax rates to cover ever rising spending.”

 

What 4 secrets have we learned throughout history?

1) Instead of electing entitled, spoiled politicians- elect officials that are disciplined, honest, respectful, trustworthy, accountable, builders, and developers of America, its citizens and its resources.  These elected officials must love, cherish, protect, defend, and care about America’s future!

2)    Vote for and elect officials that are builders and developers of people, who have a proven track record of success at their business, understand the value of every dollar they earn and spend, and are accountable for their actions. 

 3)   If you don’t protect and defend your country, America, you will lose it! Build a strong military with limited government!

4) Vote for elect officials that will treasure and protect America, not pilfer its treasury! 

 

Remember what President Reagan and Prime Minister Margaret Thatcher said: 

     

President Ronald Reagan, “America has always stood for: strong defenses; low taxes and limited government; compassion and fair play, like that embodied in the fair housing bill; faith in our future; and an openness to the rest of the world, as demonstrated in our trade legislation.” 

 

President Ronald Reagan, “Freedom is never more than one generation away from extinction. We didn’t pass it to our children in the bloodstream. It must be fought for, protected, and handed on for them to do the same, or one day we will spend our sunset years telling our children and our children’s children what it was once like in the United States where men were free.”

 

Prime Minister Margaret Thatcher believed in putting her “faith in freedom, free markets, limited government, and a strong national defense.”  

 

Prime Minister Margaret Thatcher, “Unless we change our ways and our direction, our greatness as a nation will soon be a footnote in the history books, a distant memory of an offshore island, lost in the mist of time like Camelot, remembered kindly for its noble past.”



 

Madeline Frank, Ph.D. is an Amazon.com Best Selling Author, speaker, business owner, teacher, conductor, and concert artist. She helps businesses and organizations “Tune Up their Business”. Her observations show you the blue prints necessary to improve and keep your business successful. Her latest book “Leadership On A Shoestring Budget” is available everywhere books are sold. If you need a speaker/ video speaker contact Madeline at: mfrankviola@gmail.com

 

 

 

 

 

 

Friday, March 7, 2025

What Thinking Hat Are You Wearing? by Madeline Frank, Ph.D.

Have you ever considered wearing different colored hats to solve your problem?

Hear is evidence that this works.

Norwegian energy company, Statoil (now Norsk Hydro) “had a problem with an oil rig that was costing his company about $100,000 a day. A certified trainer, Jens Arup, introduced the Six Hats Method and within 12 minutes the problem was solved-and the $100,000 per day expenditure was reduced to nil.”

 In law cases “the jury took more than 3 hours to reach a decision. In the second case, one juror introduced the Six Hats Method. A decision was reached in fifteen minutes.”

Siemens, one of the largest corporations in Europe, has 312,000 employees in 2024 and revenue of €75.9 billion. (U.S. $79,180,018,500.00.)

Siemens “has found De Bono’s 6 Hat Method so successful that they have 37 internal trainers.” 

 IBM told De Bono “that the six hats method had reduced meeting times to one quarter of what they had been.”

What is this “6 Hats Method” that is helping companies and organizations streamline their decision-making process?

The facilitator of the session begins with using a particular hat for a certain type of thinking.” *Starting with wearing the “The blue Hat” the facilitator: (To begin and end the session like book ends. Overview.) “Control of thinking.”

De Bono says, “The blue hat is like a conductor of the orchestra. The conductor gets the best out of the orchestra by seeking that what should be done is done at the right time. Organization of thinking and process control. The purpose of thinking and what is to be achieved. The blue hat sets the strategy, keeps the discipline, keeps to the relevant hat and announces a change of hats.” (Edward De Bono’s "Six Thinking Hats”, 1985)

*Blue hat thinking: “Why we are we here? What are we thinking about?  Define the situation or problem, alternative definitions, what we want to achieve, where we want to end up, the background of the thinking, and a plan for the sequence of hats to be used. Blue sky above.”

* The White Hat:  Think of Facts, information. Focused question. Each person has one minute to give their thoughts.

*The Red Hat: “Think of Fire, warmth”. (Feelings, emotion, intuition.) each person has one minute to “express their feelings". “For example: the group is deciding if this person is the right one for the job.” Each person, wearing the red hat, is allowed to say this is how I feel about hiring J…….

*The Black Hat: Think of “Caution and Careful. Survival.” The “most used hat”. (Negative hat.)  “The black hat stops us doing things that are illegal, dangerous, unprofitable, polluting…” What could go wrong? 

 *The Yellow Hat: “Sunshine, brightness, and Optimism. Positive assessment.” The benefits of the suggestion/idea and how it can be put into practice. (p.144) “The yellow hat has a high value because it focuses people to spend time seeking out value.” (p. 89.)

*The Green Hat “Energy, creativity, new ideas. Think of vegetation, growth, new leaves and branches.” Each person wearing the Green hat, gives a creative idea. “When the Green hat is in use everyone is expected to make a creative effort -or else to keep quiet.” (p.115)

*Final Blue Hat: “At the end of the session the blue hat asks “What have we achieved? What is the outcome, conclusion, design, solution, and next steps?”

Dr. De Bono says, “The biggest enemy of thinking is complexity, for that leads to confusion. When thinking is clear and simple it becomes enjoyable and more effective.” (Edward De Bono’s "Six Thinking Hats”, 1985, p.172)

 Example:

Facilitator wears Blue Hat: What are we thinking about today? 

Should we promote Langston as our new customer service banker/leadership trainee?

Fred Smith: “A leader’s first question should be: “Will this person help the organization to fulfill the mission?” Is he/she competent, experienced, knowledgeable, and a leader?

(Each team member has one minute to speak.)

Let’s put on our White Hats and ask each of our committee to give us facts about Langston's education and work record, his performance reviews every 6 months, and his connecting to his customers. Each member will have one minute. Each of the group has done their homework on Langston.

Team member 1: Langston graduated high school at the top of his class and began at the bank as a Teller. He was eager to learn and take the training as a Teller and enjoyed interacting with his customers. He has worked as a Teller for three years and is a loyal, honest, and trustworthy employee.  His 6-month reviews were very good.

Team member 2: He immediately enrolled at night, after work hours, at an on-line accredited college to earn his Bachelors in Finance degree. He is currently completing his third year of College with top grades. I have seen his academic records.

Team member 3: He also works well helping to train new Tellers and he enjoys helping his customers. He smiles, he is courteous, and polite. His co- workers and customers like and trust him.

Facilitator: Let us put on our The Red Hat: “(Feelings, emotion, intuition.) “

Would Langston be a good fit to be our new Customer Service Representative? Your feelings on this. (Team member has one minute.) 

Team member 1: I feel that Langston would be an excellent Customer Services Representative. 

 Team Member 2: I agree Langston would do well as a Customer Services Representative.

 Team member 3: I also agree Langston would do well as a Customer Services Representative.

Would it be possible for him to continue working with new Tellers once a week? He is such an excellent trainer and teacher.

Facilitator let’s put our Black Hats on. *Black hat thinking: (Think of “Caution and Careful. Survival.” The “most used hat”. (Negative hat.)   “The black hat stops us doing things that are illegal, dangerous, unprofitable, polluting…”

Do any of our Team Members have any negative things to say about Langston?

Each team member said No.

Facilitator says let’s put on our Yellow Hat: “Sunshine, brightness, and Optimism. Positive assessment.” The benefits of the suggestion/idea and how it can be put into practice. (p.144) “The yellow hat has a high value because it focuses people to spend time seeking out value.” (p. 89.)

 Team Member 1: Langston is an optimistic, bright leader. He builds people up and helps them to be their best self.

  He is a credit to this Bank.

Team Member 2: He is a people person and connects with them.

Team Member 3:  He helps others and cares about them. He is a ray of hope in a storm.

 He works with others well and is a good team member. When there is a problem he is there to lend his support with positive clear insight as he is always thinking, and learning to be better at the work he is doing for the Bank.

Facilitator let’s put on our Green Hat: “Energy, creativity, new ideas.” “Think of growth, new leaves and branches.” Each person wearing the Green hat, gives a creative idea. “When the Green hat is in use everyone is expected to make a creative effort -or else to keep quiet.” (p.115)

Team Member 1: Langston creates a positive energy with his co-workers by encouraging and motivating them. He has a good relationship with his customers, knows them by name, asks about their family members and they like him and trust him. He is a connector.

Team Member 2: He creates order and stability as a Teller. 

Team Member 3: When there is a problem, Langston thinks clearly to find a solution and comes up with new creative ideas at our bank.

Facilitator let’s put on our Blue Hat for our conclusions. Final Blue Hat: “At the end of the session the blue hat asks “What have we have achieved, what is the outcome, conclusion, design, solution, and next step.”

All team members agree Langston will be promoted to Customer Service Representative and he will continue to train new Tellers once a week for one hour. Langston will begin his training as a Customer Service Representative next Monday.

For the next 10 days, which of the Six Hats will you wear and use in combination to solve your problems? 

Let me know which hats you have used and if it helped your organization reach a decision faster!



Madeline Frank, Ph.D. is an Amazon Best Selling Author, speaker, business owner, teacher, concert artist, and parent. She helps businesses and organizations "Tune Up their Business". Her observations show you the blue prints necessary to improve and keep your business successful. Her latest book "Leadership On A Shoestring Budget" is available everywhere books are sold.  Contact Madeline Frank for your next live or zoom speaking engagement at mfrankviola@gmail.com

 

 

 

Monday, February 10, 2025

Everyone Needs Encouragement by Madeline Frank, Ph.D.


 

Every person in life needs positive encouragement to motivate and inspire them for success. Dr. George Adams says, “Encouragement is the oxygen of the soul.”

 

 Dr. John C. Maxwell, the number 1 leadership expert in the world says, “When I’m interacting with people one -on-one, I try to practice the thirty -second rule, which I wrote about in my book “25 Ways to Win with People”. Within thirty seconds of a conversation, I try to say something encouraging to the person I’m interacting with.”

 

He continues, “When my daughter Elizabeth was a youngster she once told me, “Dad I love the way you look people in the eye and say something positive about them when you meet them,”

 

He said, “that made my heart smile.”

 

George W. Crane, medical doctor, psychologist, professor, and author taught in Chicago in the 1920’s at North Western University. When he began teaching students in his evening classes, he found that his adult students were older working in businesses, stores, factories, and offices during the day. Each of them desired to improve their education at night. Some of his students told him they felt isolated and shy. He designed his first assignment to help his students connect with others.

 

Dr. Crane said to his class, “You are to use your psychology every day either at home or work on the streetcars and buses. For the first month, your written assignment will be the Compliment Club. Every day you are to pay an honest compliment to each of three different persons… for 30 consecutive days.”

 

Dr. Crane said, “At the end of the 30-day experiment, I want you to write a theme or paper on your experiences. Include the changes you have noted in the people around you, as well as your own altered outlook on life.”

 

As his students complimented others their lives changed and improved too! And by complimenting others they too were motivated, encouraged, and inspired as well. Dr. Crane said, “Appreciative words are the most powerful force for good on earth.” (Compliment Club)

 

As a teacher I have watched my students, colleagues, family members, and friends blossom from words of encouragement. By giving them a sincere compliment, they have the energy and the desire to try harder at whatever they are working on. Everyone in life needs positive encouragement to help them grow, inspire and motivate them to succeed. The “Power of Encouragement” gives us hope that we can succeed and everyone needs it!

 

A fabulous story of motivating and inspiring students is “All the Good Things” by Sister Helen P. Mrosla. She was teaching her eighth-grade math students a very difficult math concept and her students were very frustrated. This is when she asked her students to write down all the students' names in the class, on two sheets of paper, and to leave room to write, “the nicest thing they could say about each of their classmates”.


After class, Sister Mrosla made a separate list of these wonderful compliments on two sheets of note book paper for each student and handed them out to her students the following Monday. Her students were all glowing with happiness after reading their sheets. Many years later she would be asked to attend Mark Eklund’s funeral by his parents. 

 

Her former student was killed in Vietnam. When she spoke to his parents after the funeral they shared with Sister Mrosla the two sheets of notebook paper that she had written down “all the good things” his classmates had written about him. These two sheets were well worn and were in his pocket when he died.

 

Mark’s mother said, “Thank you so much for doing that. As you can see, Mark treasured it.” 

 

These words of praise can last a lifetime. In all of life, people need praise and encouragement to improve, to be inspired, to learn, and to grow. When President Abraham Lincoln died, among the items in his pocket were 8 newspaper clippings on positive things said about him during his re-election campaign. During his Presidency, Lincoln was maligned many times by the newspapers.

 

These 8 newspaper clippings, President Lincoln read and re-read just as Mark Eklund read and re-read “all the good things” said about him by his classmates. Both men “treasured” their sheets. Words of praise can last a lifetime!

 

Compliments I have given to others:

“The carrot cake you made for me was so delicious.”

 “Your smile lights up the room.”

 “You are so optimistic and cheerful.”

  “Your blouse looks so lovely on you.”

   “I am so proud of you for the work you have done”

 

So, what are the three simple things you can do beginning today, for your ten-day challenge to inspire, encourage, and motivate others around you?

 

1) As Dr. George Crane said, “Every day pay an honest compliment to each of three different persons.” Coach John Wooden said “Be specific with your praise.”

 

2) Follow Dr. John Maxwell’s “30 second rule” and say your inspiring and encouraging words within 30 seconds of talking to someone. Dave Sheffield, motivational speaker and author says, “Happy employee’s equal happy customers”. This should be your motto for connecting with your students, family members, your colleagues, and anyone else you are around.

 

3) Every evening at home think of several “honest compliments” you can give to “3 different people” you will be coming in contact with the next day. They can be family members, business co -workers, students, friends, and strangers. Happy people are inspired and motivated to do better work. Give the gift of compliments and you will be given a gift in return.

 

So, begin today to train your mind to look for the good in people to brighten their day and your day. Always begin with an “honest compliment”! Remember words of encouragement motivate and inspire us to do a better job, to improve our skills, and work at a higher level. © 2025, 2013 Madeline Frank

 


Madeline Frank, Ph.D., DTM is an Amazon.com Best Selling Author, speaker, business owner, teacher, concert artist, and parent. She helps businesses and organizations "Tune Up their Business". Her observations show you the blue prints necessary to improve and keep your business successful. Her latest book "Leadership On A Shoestring Budget" is available everywhere books are sold.  Contact Madeline Frank for your next live or zoom speaking engagement at mfrankviola@gmail.com

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Friday, January 17, 2025

Life Lessons from General Colin Powell by Madeline Frank, Ph.D.

Colin Powell was born in Harlem, New York on April 5, 1937 to Jamaican immigrants Maud Ariel McKoy Powell and Luther Theophilus Powell. He was raised in the South Bronx and attended the New York Public Schools. He had an older sister.

 

Early years:

In 1950, the South Bronx during post war baby boom years “was the home of a large, thriving,” and vibrant community of mainly Jewish residence. There were synagogues, kosher bakeries, kosher butchers, and a baby equipment store called Sickser’s. There slogan was “Everything for the Baby”.

 

Mr. Sickser, with the assistance of his son in law Lou Kirshner, “ran a business out of the needs of the rapidly expanding child care population.” Business at Sickser’s was so busy on one beautiful spring day that Mr. Sickser and his son-in-law were unable to handle all their customers. They needed help. “Mr. Sickser ran out of the store and stopped the first youth he spotted on the street.”

 

"Young man," he panted, "how would you like to make a little extra money? I need some help in the store. You want to work a little?"

“The tall, lanky African-American young man flashed a toothy smile back. "Yes, sir, I'd like some work."

 

"Well then, let's get started." The young man, Colin Powell, "followed his new employer into the store.”


“Mr. Sickser was immediately impressed with his good manners and demeanor. As the days went by and he came again and again to lend his help, Mr. Sickser became increasingly impressed with the youth's diligence, punctuality and readiness to learn. Eventually Mr. Sickser made him a regular employee at the store. It was gratifying to find an employee with an almost soldier-like willingness to perform even the most menial of tasks, and to perform them well.”

Colin Powell from the age of 13 until his sophomore year in college worked “from 12-15 hours a week, at 50 to 75 cents an hour.”


 “Colin would later recall that Sickser's offered the one stable point in his life those days.”

He appreciated “the steady employment” and “the friendly atmosphere Mr. Sickser's store offered. Mr. Sickser learned in time about their helper's Jamaican origins, and he in turn picked up a good deal of Yiddish. In time young Colin was able to converse fairly well with his employers, and more importantly, with a number of the Jewish customers whose English was not fluent.” (Warren Boroson, August 25, 2011, A (Jewish) Bronx Tale, Jewish Standard. Times)

 

College:

Colin Powell at 17, continued to work part time at Sickser’s and began his first semester at City College of New York.  “He fit in just fine with his, for the most part Jewish, classmates.” 

“The engineering and later geology courses he chose proved quite challenging.”  

Collin Powell said, “It was only once I was in college, about six months into college when I found something that I liked, and that was ROTC, Reserve Officer Training Corps in the military. And I not only liked it, but I was pretty good at it. That's what you really have to look for in life, something that you like, and something that you think you're pretty good at. And if you can put those two things together, then you're on the right track, and just drive on.

 

When he “shifted his study focus to ROTC he became a straight A student.” (Colin Powell Wikipedia)

 

Colin Powell said, “I became a leader almost immediately. Race, color, background, income meant nothing. [We] would go to the limit for each other and for the group.” 

 

In 1958, he earned his Bachelor of Science in geology at City College of New York. “He held the distinction of being the first chairman to have attained his commission through the ROTC.” 

 

In 1971, Colin Powell graduated with an MBA at George Washington University.

and in 1990 he received an honorary doctor of public service. (Colin Powell Wikipedia)

 

Army Career:

In 1958, Colin Powell began active duty as an army second lieutenant. 

“The army had been desegregated just a few years earlier, but Powell refused to let racists and bigots “rent space in [my] head,” as he put it in a TV One television network interview in 2004. “I’ve never let my color or racism be a problem for me,” Powell explained. “Let it be a problem for the racists, never for me, because if you let it become your problem, then you’re weakened, and you start to doubt yourself.” 

 

"That’s not to say he never got angry. (He remembers peeling out of the parking lot of an Alabama fast-food restaurant after being refused service at the drive-up window, for example.) His style, however, was to focus on solutions.”

 

Colin Powell married Alma Vivian Johnson, audiologist, on August 25, 1962. They had three children. 

 

“When he and his new bride were assigned to live at Fort Bragg in North Carolina, Powell was unable to find suitable housing and contemplated sending his wife, who was pregnant with their first child, back to her parents’ house in Birmingham. An army pal insisted they stay with his family – despite the neighbors’ consternation at a black couple living with a white family – and Powell and his wife slept in kid-size bunk beds. For Powell, success has always been about coupling a big-picture focus with a drive to prove his opponents wrong by sticking it out and doing his best. “By doing my best every day, day after day, year after year,” he writes, “I finally got to the top.”

 

He served “two tours of duty in Vietnam.” He “rose to the top ranks of the U.S. military. In 1989, under President George Bush, Colin Powell was sworn in as the Chairman of the Joint Chiefs of Staff.”

 “In 1993, two years after he guided the American victory over Iraq in the Gulf War, Colin Powell visited the Holy Land. Upon meeting Israel's Prime Minister Yitzhak Shamir in Jerusalem, he greeted the Israeli with the words Men kent reden Yiddish — "We can speak Yiddish."  (Warren Boroson, August 25, 2011, A (Jewish) Bronx Tale, Jewish Standard. Times)

 

“Shot Callers and Brawlers”

“When he rose in the ranks, working under Presidents Ronald Reagan, George Bush, Bill Clinton and George W. Bush, Powell never hesitated to give his honest input, even if it ruffled feathers. “I’ve said to the president, ‘You don’t pay me to give you happy talk, you pay me to tell you what I think." 

“Powell revealed in an interview with teenink.com, during which he encouraged young people to stand up for their beliefs and speak their minds.”

 

“In 1990, Powell was at a high-level meeting to plan a response to Saddam Hussein’s march into Kuwait. As the meeting wound down, Powell felt a key question had been sidestepped: would the United States be willing to go to war to liberate Kuwait? Although he knew the question might be premature and should not technically come from him, he remembered his repugnance for leaders who let the Vietnam War go on without pressing political leaders for clear objectives. He brought up the issue and was greeted by a palpable chill. Later, then Secretary of Defense Dick Cheney rebuked him for the broach of protocol. Still, Powell remained unapologetic. “

 

“I’ve told this to many bosses over the years,” Powell told teenink.com . “If you don’t want me to tell you what I think, then you need to find somebody else, because if you ask me a question, I’m going to answer it, and it’s kind of irrelevant to me whether you like the answer.” 

 

“According to Powell, debates exist in all healthy organizations. “We’re supposed to sharpen the edges of debate, we’re supposed to argue with each other, we’re supposed to examine issues fully and without filters to help the president with issues,” he says. “So, if Don Rumsfeld comes from one point of view and I come from another and the vice president does and the director of Central Intelligence does, and we argue and debate and fight about it, this doesn’t mean the place is falling apart; it means it’s working.”

 

 After the boss has made a decision, however, Powell considers it imperative to support it fully, no matter what his personal opinion might be. “Once a decision has been made,” he said in his autobiography, “the debate ends.” 

 

“Powell demands the same kind of honesty from his own subordinates. As a general, for example, he always asked his commanders to speak up, share bad news quickly and ask questions if his guidance seemed unclear, even if that meant asking continued questions after repeated explanations. “The worst thing,” he wrote in his autobiography, “was for subordinates to labor in ignorance in order to conceal their confusion and wind up doing the wrong thing.”

 

“Powell can be as tough as they come, but those who’ve worked with him point out that he is also incredibly personable and engaging. “A friend of mine was an ambassador to Amman, and when he came back from his tour of duty, there was a note on his desk from Powell, thanking him for everything he’d done,” says General Anthony Zinni, USMC (ret.), who served as Powell’s special envoy to the Middle East from November 2002 to March 2003. “That had never happened before,” Zinni says. “He never had the secretary of state come down and shake his hand.” (Mission Critical: Leadership Lessons from Colin Powell by SellingPower .com/7045) 

 

“From the Front Lines”

“Leadership can be lonely, but Powell never hid behind his lofty titles and trappings of power. In fact, he will go out of his way to eliminate the invisible lines of power that can cut leaders off from vital information. “In the military, when you become a four-star general, people will do anything you even suggest you want. If you say a wall looks a little dirty, by sundown, it’s painted. I had to work at breaking down that deference to hear from my people,” Powell said in Oren Harari’s Leadership Secrets of Colin Powell.” (McGraw-Hill, 2002). 

 

“Over the years Powell developed ways of making himself available to anyone who might want to share a problem or idea with him. During his army command, he made a habit of walking a fixed route at the same time each day. Everyone keeps an eye on the boss and his habits, and soldiers quickly learned to take advantage of this valuable face time. As chairman of the Joint Chiefs of Staff, Powell outright encouraged employees to enter and leave his office “without exaggerated ceremony.” He kept round tables in his office and conference rooms, so no one would ever occupy the head seat. His desk was colossal in size, but when people entered his office, he was quick to come out from behind it for a handshake, and he was known for conducting discussions in a small alcove adjoining his office.”

 

“Behind these tactics is Powell’s desire to keep one ear to the ground. “He was always very interested to hear from people on the front line,” Zinni says. “He talked to me every day and called me anytime there was a policy or strategic decision being made at the senior levels. He wants the views from the people who are going to execute those decisions. That’s one thing everyone loves about him – that ability to bring subordinates in and involve them.” 

 “And with Powell, it’s genuine,” Zinni adds. “It’s not a put-on, and it’s not forced. He likes to seek people out at every level and always demonstrates his appreciation for what they do and for what they have to say.”

 

“Powell believes that knowing the opinions of those at the bottom will better inform the decisions made by those at the top. By constantly taking the pulse of the organization from head to toe, Powell feels confident in backing his team to the hilt, even if it puts him in a tight spot. During Operation Desert Storm, General Norman Schwarzkopf told Powell he needed a few extra days before the agreed-upon date to start the ground campaign. The president was anxious to get the campaign underway, but Powell got his approval to wait a few days. Then Schwarzkopf made a second request for more time, citing issues with the weather.”

 

“Powell, under no small amount of pressure himself, told Schwarzkopf the delays were getting difficult to explain to the higher-ups. Schwarzkopf exploded that Powell didn’t understand his problems and didn’t care about the lives of the soldiers.”

 “That did it,” Powell told PBS’s Frontline in 1996. “I exploded and started shouting back at him. And we got into a pretty good row. But then we have the utmost respect and affection for each other. I think the world of Norm. And we knew we’d better stop talking. So, I said, ‘Look, Norm, we’ve got a problem. We’ll work our way through.’” Schwarzkopf confessed that the pressure was building. “I think I’m losing it,” he said. “I feel like my head’s in a vise.” 

General Colin Powell, “You’re not losing it. You have our total confidence, but you’ve got a problem. We’ll work our way through this problem. You know at the end of the day, I will carry your message forward. You’re the guy in the field.” 

 

“For Powell, the exchange was an exercise in an old lesson he learned watching two lawyers going at it – the lawyer who won the case later attributed his success not to the strength of his argument, but to the fact that the opponent let his ego get in the way. “Never let your ego get so close to your position that you lose your case and your ego at the same time,” Powell said at a speech at the fifth-annual Information Privacy Forum sponsored by InfoUSA in Aspen, CO. Powell took Schwarzkopf’s request to Cheney. “I told him, ‘We’ve got to wait a little while,’” Powell said. Half an hour later, the weather cleared, and Schwarzkopf was able to start the ground campaign with no further delays. “

 

“Powell, who retired from his position as secretary of state on November 15, 2004, continued to give speeches and promote the charity he founded in 1997, America’s Promise, with the objective of improving resources and education for children. He is not a man who likes to look back at turning points, greatest achievements or his most memorable moments. It’s no surprise that if he does have a definition of success, it’s wrapped up in the people who give their all for him, just as he gives his all in the work he does on behalf of the nation. As he told the Academy of Achievement: “No medal, no nice introduction, no awards could substitute for the knowledge I have that I’m reasonably well respected by my fellow soldiers. If I didn’t have that, I would have considered this to be a busted career.” (Mission Critical: Leadership Lessons from Colin Powell by SellingPower .com/7045) 

 

Secretary of State Colin L. Powell’s Thirteen Rules of Leadership (Oct. 18, 2021) 1937-2021

"As we reflect on former Secretary of State Colin Powell’s legacy, we are reminded of his thirteen rules of leadership which have guided so many of our colleagues and principals. We are grateful for his love of the State Department and his legacy that we still feel in the workplace. "

 

Secretary Powell’s 13 Rules:

1. “ It ain’t as bad as you think! It will look better in the morning." 

2.  "Get mad then get over it."

3.  "Avoid having your ego so close to your position that when your position falls, your ego goes with it."

4. " It can be done."

5. "Be careful what you choose. You may get it." 

6. "Don’t let adverse facts stand in the way of a good decision." 

7.  " You can’t make someone else’s choices. You shouldn’t let someone else make yours." 

8.  "Check small things."

9.  "Share credit."

10. "Remain calm. Be kind."

11. " Have a vision. Be demanding." 

12. "Don’t take counsel of your fears or naysayers."

13. " Perpetual optimism is a force multiplier."

 

General Colin Powell died on October 18, 2021. He was "an American statesman, diplomat, and army officer who was the 65th United States secretary of state from 2001 to 2005. He was the first African-American to hold the office. He was the 15th national security advisor from 1987 to 1989, and the 12th chairman of the Joint Chiefs of Staff from 1989 to 1993.” 

  

 General Colin Powell “whose decades long career repeatedly made history and who was for years the Republican statesman, often discussed his leadership philosophy, famously saying Leadership is solving problems.”  

 

 

 

 

 

 

 

 

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Madeline Frank, Ph.D. business owner, teacher, researcher, speaker and concert artist. She writes a monthly newsletter "Madeline's Monthly Article & Musical Tips" and a monthly radio show "Madeline's One Minute Musical Radio Show".