First Impressions
Wednesday, December 6, 2017
Don’t Die In The Middle of Texting by Madeline Frank, Ph.D.
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Did you know that one out of four accidents are caused by texting while driving? To save your life switch your cell phone to the "off...
Sunday, November 12, 2017
Outstanding Customer Service
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Do your sales associates at your business give “ Outstanding Customer Service ”? Shopping At An Apple Store: Last weekend my husban...
Friday, October 27, 2017
Lessons from Jobs and Mulally on Fixing Your Business by Madeline Frank, Ph.D., DTM
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Don’t let your business rely on past glories and successes. Keep pressing forward to change and improve your business by prospecting, s...
Wednesday, September 13, 2017
Blue Print For Customer Service by Madeline Frank, Ph.D., DTM
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Is there a blue print for amazing customer service? If so what would it look like? For businesses to survive whether they are brick a...
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