Sunday, April 15, 2012

What Can Toastmasters Do For You? by Dr. Madeline Frank

How would you like to speak faster on your feet with more confidence? Do you believe in investing in yourself?

Recently a man dressed in black came into my office demanding money for a job I had never heard of. I asked him to please hand me a copy of the invoice with the signature of the superintendant of the job that the work was completed. I also asked him for the pictures to show the work was completed. He said he did not have either the pictures or the signed invoice. I asked to return when he had the completed information with the pictures and asked him to write down his name and phone number. After he left, I wrote down what time he came to my office and how he behaved. I learned through Toastmasters how to respond to difficult people quickly and calmly.


What are the six benefits you can learn at Toastmasters?

1)Toastmasters can give you the skills and confidence to speak quickly and clearly in response to almost anyone's tirade. During a Toastmasters meeting the Table Topics Master will ask an unknown question to a Toastmaster member and give them 1-2 minutes to answer. This gives them the opportunity to quickly think of an answer. This is a wonderful way to overcome your fear of speaking in front of others.

2)Toastmasters clubs teach their members, through their manual speeches, how to prepare speeches, how to deliver speeches, how to critically think and improve their written and oral presentation skills. Every new Toastmaster is offered a Mentor to help them improve their speeches at a faster rate. Most speeches in the manuals are 5-7 minutes and are timed. Constructive feedback is given in a positive friendly atmosphere. Every manual speech has an Evaluator who will listen critically to tell the speaker what the speaker needs to improve and what they did well. Constructive feedback.

3)Improve your listening skills. Listening to others is an important part of Leadership. Dr. John Maxwell the Leadership guru says “Everyone Communicates, Few Connect”. In learning to connect with others it is imperative that you learn to listen! By listening to others we will be connecting with them learning their stories and helping to solve their problems and ours as well just by listening.

4) Toastmasters meetings teach time management as each club has a printed Agenda to stay within the time allotted for each part of the meeting. (Meetings begin and end on time.)

5) Toastmasters clubs teach leadership abilities by having every Toastmaster in the club participate in a meeting. Each Toastmaster has some role to fulfill during the meeting. Nobody sits on the sidelines like a spectator at toastmaster. Developing leadership opportunities.

6) To be a member of a Toastmasters club is “Cost effective” The cost is $6 a month that’s $1.50 a week or $36 for 6 months. You too can invest in yourself and your future. Cost effective.

You have a wonderful opportunity at a Toastmasters Club to improve your speaking, communication and leadership skills for 25 cents a day. College and University courses are very expensive. You can spend thousands of dollars a year on just one course. The question is can you afford not to join Toastmasters?

Madeline Frank, Ph.D. is an Amazon.com Best Selling Author, sought after speaker, business owner, teacher, researcher, and concert artist. She helps businesses and organizations "Tune Up their Businesses". Her innovative observations show you the blue prints necessary to improve and keep your businesses successful. She writes a monthly newsletter "Madeline's Monthly Article & Musical Tips" and a monthly radio show "Madeline's One Minute Musical Radio Show". She has just published her new book "Leadership On A Shoestring Budget".

If you need a speaker contact Madeline at: mfrankviola@gmail.com

Thursday, March 8, 2012

First Impressions Are Fast Impressions: How do you succeed at both? by Madeline Frank

How I learned the importance of first impressions and commanding attention from Frank Sinatra while playing at Carnegie Hall with him for two weeks during his sold out concerts. For your new first impression learn the 4 secrets to success.


Picture this: The lights at Carnegie Hall are lowered. You can feel the electricity in the air. The hall is filled to capacity. The orchestra is given the signal to begin. Frank Sinatra walks on stage, commanding attention, by looking tall, fit and trim wearing a tailored suit that fits him to perfection. He smiles and makes eye contact with his audience making each person feel as if they were an honored guest and he was singing just for them. The audience was riveted to the stage. They could not take their eyes off him.

Frank Sinatra, old blue eyes, sang with beautiful phrasing with good clear diction. He was telling a story through his singing. It was as if he was painting a picture through his singing. Between songs he would tell an anecdote, a story or a joke. Frank Sinatra sang for two hours with an intermission. The concert ended with a standing ovation and Frank Sinatra sang an encore leaving a smile on each audience members face as they left his concert.

What are the 4 secrets I learned from Frank Sinatra about first impressions and commanding attention?

1) Wear a smile and dress for success in clothes that make you feel happy and successful. Always stand or sit tall. Do not slouch and be proud of your appearance. My grandmother, Belle S. Frank, a women’s clothes buyer for a department store for many years said it best, “Look in the mirror what do you see?” Before you leave your house take a look at yourself in the mirror and make sure you look your best.

2) Everyone is attracted to fit people. Start exercising and stop eating junk food. After playing with Frank Sinatra I decided to join a gym and exercise 3 times a week. Also instead of eating my favorite candy or potato chips I would eat a piece of fruit or a vegetable like carrots or celery.

3) Speak clearly and at a moderate speed in a pleasing voice. Use words that show proper grammar and vocabulary.

4) When you are introduced to someone new, remember their name and use it often. At work or at home be a good listener and use eye contact. Ask questions show that you care about them. Everyone likes to talk about themselves.

In talking with a Contractor recently I noticed he did not sound like he usually does, happy and energetic. I asked him “how are you feeling?” He said, “not very well! I have to see my doctor.” I encouraged him to do this. When I spoke to him the following week the first thing I asked him was how are you feeling? It is important to care about the people we work with. We do not live in a vacuum. Show the people around you that you care about them!


Madeline Frank, Ph.D. is an Amazon.com Best Selling Author, sought after speaker, business owner, teacher, researcher, and concert artist. She helps businesses and organizations "Tune Up their Businesses". Her innovative observations show you the blue prints necessary to improve and keep your businesses successful. She writes a monthly newsletter "Madeline's Monthly Article & Musical Tips" and a monthly radio show "Madeline's One Minute Musical Radio Show". She has just published her new book "Leadership On A Shoestring Budget".

If you need a speaker contact Madeline at: mfrankviola@gmail.com

http://madelinefrank.com/

http://EzineArticles.com/?expert=Madeline_Frank

Sunday, January 22, 2012

“Made in the USA”

By Madeline Frank, Ph.D.

What are you eating these days? Have you looked at the labels on your meats and vegetables lately? Were they produced in America or somewhere else? Where are your frozen fruits and vegetables from?

I went into my local grocery store to buy hamburger meat, and read the label. The label said USA and Mexico. You have to read all the labels to find our American products. I immediately put the meat back and looked through all the hamburger meat to buy USA ground hamburger.

In the same grocery I went to the frozen vegetable department and almost all frozen vegetables are from Mexico. I then went into the fresh fruit department and had to look at every label to find American produce. Even during the summer months vegetables were not from our American farmers. You have to look hard and long to find our American products in our American grocery stores. You must read the labels.


I was getting ready to buy some canned sardines and the label said China. I put it back on the shelf. I was looking to buy Virginia honey and Vermont maple syrup at the local supermarket but found Chinese honey and Canadian maple syrup. I put them back and went to another store to buy Virginia honey and Vermont maple syrup.

I went to the supermarket to buy peppermints and looked on the labels. They were made in China, Mexico, or Canada. I had to continue to another store to find American made mints. We have wonderful resources in this country. Let’s buy American and bring American jobs back to America. Americans pay taxes in the USA. Mexico, China, Canada and other countries do not pay taxes to the USA. They do not support our country we do. “Let’s buy American!

In January 1, 1994, NAFTA, North America Free Trade Agreement became law and it was signed by the governments of Canada, Mexico and the U.S. President Clinton signed it into law. Since its enactment it has destroyed millions of jobs all over the United States. It’s time to put America first by buying American goods made here in America.

What are the six things you can do to support our own wonderful country, the USA, by buying American products?

1.Look at the labels on all your paper goods, plastic goods, soaps, light bulbs ,household cleaners and other goods to make sure it says made in America. If not return it to the shelf.

2.When you are buying your fresh fruits and vegetables look at the labels and buy only American. When you are purchasing frozen vegetables or frozen fruit look at the labels and buy only American.

3.When you are buying canned foods look at the labels and buy American products only. When you are buying honey, maple syrup, peppermints, and other local products, look at the label and buy only American products.

4. When you go to the grocery store look at the labels on the fresh meats, hamburger, steak, chicken, milk, eggs, cheese, butter, and yogurt and buy only American labeled products.

5.When you need to repair something in your house buy only American made materials, for example: American dry wall, American concrete, American heating and air-conditioning units, washers, dryers, sinks, tubs, water heaters, stoves, ovens, microwaves, paint, plumbing equipment, roofing supplies, refrigerators, etc.

6. When you need a new car buy a Ford. It’s the only American Car Company that did not take a bail out to belong to the Unions.

Ask your local stores and grocery managers to purchase American goods to support their country, the United States of America, and you will be proud you did!

Remember let’s support our own country, our own farmers and our own American companies who build businesses and have families here in America and pay taxes in the USA. Put Americans back to work! Foreign companies do not pay taxes in the USA.

Madeline Frank, Ph.D. is an Amazon.com Best Selling Author, sought after speaker, business owner, teacher, researcher, and concert artist. She helps businesses and organizations "Tune Up their Businesses". Her innovative observations show you the blue prints necessary to improve and keep your businesses successful. She writes a monthly newsletter "Madeline's Monthly Article & Musical Tips" and a monthly radio show "Madeline's One Minute Musical Radio Show". She has just published her new book "Leadership On A Shoestring Budget".

Wednesday, December 7, 2011

Speaking in Honeyed Tones to Inspire Your Employees

By Dr.Madeline Frank

Have you heard the expression by Benjamin Franklin, "Tart words make no friends; a spoonful of honey will catch more flies than a gallon of vinegar"? Well it's true! When you want to work with others you need to be diplomatic. It's like the song Mary Poppins sings "A spoon full of sugar makes the medicine go down."

In my families Construction and Management Company, I have had the privilege of working with some of the finest contractors for roofing, plumbing, electrical, heating, air conditioning, carpentry, and other construction personnel for over 20 years.

In working with every individual it is best to remain positive, polite and courteous. In other words speak in honeyed tones. In one of the buildings I am responsible for I noticed water leaking down through the downstairs ceiling. I called the plumber, air conditioning specialist and the roofer to look at the problem.

I checked upstairs under the sinks and by the toilet and shower and did not feel or see any leaks. The plumber looked at the problem and even though it was nowhere near the problem he decided to put a new seal on the toilet. I thanked him, paid his bill but knew that did not solve the problem.

I measured from the wall downstairs to where the actual leak was, a measurement of 5 ½ feet and then went upstairs and measured from the wall, where the toilet sits to 5 ½ feet to where the air conditioning unit sits in the back of the closet. The air conditioning specialist verified that the condensation line was backed up and needed a wet/dry vacuum to blow out and clean out the condensation line which runs usually outside the house by the fan of the air conditioning unit outside. After cutting off the air conditioning we attaching the wet/dry vacuum hose to the condensation line and cleaned it out for about an hour and half. Then we ran upstairs to put water through the line to see if everything was moving smoothly through the outside condensation line. In the spring we will run bleach through the line to remove all bacteria from the line.

I thanked the air conditioning specialist and paid the bill. The roofer came and checked the roof and mentioned some shingle repairs and caulking that was needed around the vents on the roof. The roofer agreed with the air conditioning specialist’s findings and promised to repair the roof shingles and calking soon.


What are the three things you can do to have your co-workers, employees, and sub-contractors wanting to work with you?

1) Speak to them in honeyed tones with courtesy and respect and praise excellent work when they do it reminding them that they are problem solvers.

2) Encourage them to become leaders who accept responsibility for their actions and when they are wrong they will immediately correct their mistakes. Always correct someone in a non-condemning manner quietly not in public.

3) Encourage them to be problem solvers who are leaders and take action to find the solutions to their problems.

Madeline Frank, Ph.D. is an Amazon.com Best Selling Author, sought after speaker, business owner, teacher, researcher, and concert artist. She helps businesses and organizations "Tune Up their Businesses". Her innovative observations show you the blue prints necessary to improve and keep your businesses successful. She writes a monthly newsletter "Madeline's Monthly Article & Musical Tips" and a monthly radio show "Madeline's One Minute Musical Radio Show". She has just published her new book "Leadership On A Shoestring Budget".

If you need a speaker contact Madeline at: mfrankviola@gmail.com

http://madelinefrank.com/

Wednesday, September 21, 2011

Are You A Problem Solver or A Complainer?

By Dr. Madeline Frank

At work do you solve problems or do you complain and whine about them? Which one are you?

At our Company we have a dream employee, I will call A. When I have a problem I will discuss it with A. We will brain storm the problem for a few minutes and then we will each check out a few more facts on the problem and discuss our findings an hour later. At that time we will make a good decision on solving the problem.

A is an "indispensable member" of our team. A is intelligent, well- organized, is honest, full of integrity, fair- minded, always listens to others carefully, will always do the right thing and can be relied on to help solve problems and take responsibility for his or her actions at our company. In other words A is a leader.

Do you have a team member like A on your team at work? Wouldn’t you like all your team members to be just like our “team member A?”

Remember leaders take responsibility for their actions and when a mistake is made they admit it and correct it immediately. A leader takes a stand for honesty and integrity and accepts responsibility for his or her actions and does not pass the blame on to someone else. President Harry Truman said it best. "The Buck Stops Here!"

What are the five things you can do to solve problems and promote leadership at your company?

1) Be a leader who has the courage of your convictions, the honor, integrity, morality, is fair- minded, well-organized, listens to others, will always do the right thing all the time, has a code of ethics and a clear and decisive passionate belief in the right way to conduct business.

2) Always have a paper and pencil ready, where ever you are, in case you think of a solution to your problem. Think of yourself as a detective like Sherlock Holmes and Dr. Watson and look for your solutions at work or at home.

3) Every day give yourself time to ponder your problems. Be observant and a good listener. Start thinking how to solve your problems today! Have a burning desire to solve your problems and Never, Never Give Up!

4) Continue to increase your knowledge in your chosen field by taking continuing education courses each year to improve your skills in your chosen field and read books by experts in your field each month to improve your expertise in your field. Never stop learning. As Dr. Einstein says, “The most important thing is not to stop questioning.”

5) Surround yourself with experts your "Brain Trust", competent people who know your business and markets are of like mind, and have a strong firm intellectual capacity to help you accomplish your goals. When you have a problem ask your experts what they would suggest by going around the table and listening carefully to your experts. Then make informed decisions.

The next time you decide to whine and complain instead of being a problem solver I want you to ask yourself the following question: “If I take this action will it make me proud?” This is the No. 1 question I ask my children and my students to remember to ask themselves before they make a serious error in judgment.

So, train your team members at your business to be problem solvers and before hiring a new team member for your business ask them how they would solve a particular problem. What steps would they take to solve a difficult problem? Their response will tell you if they are the right person for your company, a problem solver, a leader.

Remember you want to hire problem solvers, leaders, who take responsibility for their actions.

Madeline Frank, Ph.D. is an Amazon.com Best Selling Author, sought after speaker, business owner, teacher, researcher, and concert artist. She helps businesses and organizations "Tune Up their Businesses". Her innovative observations show you the blue prints necessary to improve and keep your businesses successful. She writes a monthly newsletter "Madeline's Monthly Article & Musical Tips" and a monthly radio show "Madeline's One Minute Musical Radio Show". She has just published her new book "Leadership On A Shoestring Budget". If you need a speaker contact Madeline at:
mfrankviola@gmail.com

Friday, July 22, 2011

Difference Between an Asset and a Liability By Madeline Frank

Do you know the difference between an asset and a liability? My favorite definition is by Robert Kawasaki the author of “Rich Dad Poor Dad” who says “Assets put money in your pocket” and “a liability is something that takes money out of my pocket.”

An asset is an investment that keeps growing for you. The idea is to buy assets that keep earning money for you to put into your pocket. My Momma, Romayne Leader Frank, opened a savings account in the name of each of her children when we were very young. She taught us to put our chore money and our future paychecks into our accounts to start saving for the future. By the time I went to college, I had saved a nice nest egg for the future.


My Momma, Romayne Leader Frank, taught me in my high school years to make a budget of my expenses, to keep a ledger of the money going into the bank and the money to be paid out for expenses. She also taught me to put my entire paycheck in the bank, to pay all my bills, and to take out only the necessary amount for food and spending money. The remaining money went into my savings account to earn interest and increase over time with compounded interest. This account was my first asset. As a college student, I always had a job to help me with tuition and my apartment rent in New York City.

You want to buy assets that keep growing to increase your bank account. For example, if you own a rental property that you rent out and your tenant pays enough rent to cover all the taxes, insurance and up keep of the property and you still have money growing in your bank account that is an asset. You always want a positive return on your money. You want your money to increase and make more money for you to save and invest.

Over time I learned from my Grandmother, Mary Chernick Leader, my Momma's Momma, and my Father, Dr. Robert J. Frank, about studying stocks for long term investing. You would want to read everything written about the stock to make sure it is a good investment. A detailed study is necessary to do this. I would only purchase a few shares and then I would do dividend reinvesting and just watch my investment grow. Your money grows over time with compound interest.

A liability has only one function, to take money out of your pocket. A liability is a bill that you pay. Your mortgage on your house or car or any other kind of bill that takes money out of your pocket is a liability.

You want your assets to increase and grow so you have more money in your pocket.

What are the 4 things can you do to build up your wealth, your assets?

1) Put your paycheck in a savings account connected to a checking account and let the interest on your savings account compound over time. Pay your bills on time and save the rest of your earnings and do not spend your money for unnecessary things.

2) Think and carefully check on all the factors of the rental property you wish to purchase. Is the location of the property in a good area of town? What is the condition of the property? Is the property well maintained? What condition are the air conditioner, heater, plumbing, electrical, drywall, roof, windows, doors, appliances, and insulation and how are the grounds surrounding the property maintained? Check on the ownership of the property, to see if there are any liens on the property or any past due taxes. You need to know everything before you can make a decision on buying the property. Remember a rental property should bring in enough money to pay the mortgage, taxes, insurance, and maintenance for the property and leave extra money to put in your pocket, your bank account, to increase your assets.

3) If you decide to buy a stock do your homework and know all about that stock. Knowledge is the key to whether it will be a long time investment that will grow your portfolio into a nice nest egg for the future, your asset. Reinvest your stock dividends to help your assets to grow. Start small and think through your investments.

4) Think down the road about your retirement, IRA, Roth, and life insurance. Also decide on having a will or Revocable Trust to protect you and your family. Do your homework so you are knowledgeable about a product and how you can build your wealth, put more money in your pocket and build your portfolio, your assets for your future and your families.

Madeline Frank, Ph.D. is an Amazon.com Best Selling Author, sought after speaker, business owner, teacher, researcher, and concert artist. She helps businesses and organizations "Tune Up their Businesses". Her innovative observations show you the blue prints necessary to improve and keep your businesses successful. She writes a monthly newsletter "Madeline's Monthly Article & Musical Tips" and a monthly radio show "Madeline's One Minute Musical Radio Show".

If you need a speaker contact Madeline at mfrankviola@gmail.com

http://madelinefrank.com/





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Wednesday, June 8, 2011

Leaving a Legacy

My grandfather, Emil Ungerleider was born in 1904 in New York, N.Y. Grandfather's parents were immigrants from Hungary and he and his younger sister were born in New York. Later they moved to Detroit, Michigan where he worked at Ford Motor Company on the assembly line to put himself through the Detroit College of Law. He graduated at the top of his class in 1925 and Americanized his name to Earl D. Leader. He understood about hard work, good character, trustworthiness, and honesty. He established his law practice, Earl D. Leader, Attorney at Law, during the great depression helping small businesses be successful.

My grandfather was also a fine artist, poet, and sculptor and his beautiful works give pleasure to the many people that view his works.

My grandfather, Earl D. Leader was the lawyer who organized Motown Records in Detroit, Michigan by putting in his $1 and doing the paper work for free. He also worked as a lawyer for the composer Hoagie Carmichael. Earl D. Leader also helped many new businesses get started, and ran for local political office in Detroit, Michigan.

My grandfather, Earl D. Leader married my grandmother, Mary Chernick and they had their daughter Romayne,my mother, on May 28, 1929. My grandmother, Mary Chernick Leader worked as a secretary at the Boroughs Corporation, had a women's stock club where she taught other women how to study companies and invest in the stock market with little money to develop a nest egg. She also helped the Braille Society and sang and played the mandolin in a Mandolin Orchestra. She enjoyed reading and doing cross word puzzles and had a remarkable vocabulary which she shared with her daughter,my mother, Romayne.

My grandmother, Mary Chernick Leader was born on the lower east side of New York City to immigrants from Russia. My grandmother Mary's, father was an Iron worker and she had two older brothers born in Russia and a younger brother born in New York City. My great grandparents, the Chernick's from Russia taught their children the value of hard work, honesty, and integrity. They were taught to never give up until the goal was accomplished.

My mother,Romayne's parents, Earl and Mary Leader taught her the value of truth, honesty, hard work, religious faith, and service to others. Her parents discussed local politics and world affairs with her. During my grandfather's successful law practice in Detroit, Michigan he was the lawyer for many businesses and was the lawyer for many cases in the Supreme Court of Michigan helping small businesses. When Earl D. Leader sold his law practice in Detroit, Michigan he was doing the work of five lawyers and his health was in serious jeopardy. He had so many law cases that it was necessary to sell his firm to a group of lawyers. My grandfather, Earl D. Leader was dedicated to serving others.

My mother, Romayne Leader Frank became a lawyer like her father in 1963 and in 1990, my brother; her youngest child became a lawyer. At present the oldest grandson of Romayne Leader Frank, the great grandson of Earl and Mary Leader will be graduating law school next year.

My grandparent, Earl D. Leader and Mary Chernick Leader's, legacy is four generations of lawyers who have character, honor, integrity,, truthfulness, and a true desire to help others. Through these generations of leaders the goal was always the same to help others have a better life. I am also a legacy of my grandparents and parents teachings as I have shared the gifts they have taught me with the next generation. I am a teacher, businesswomen, author, and musician. The legacy that my grandparents, Mary Chernick Leader and Earl D. Leader started will continue with their great grandchildren. Their lives were dedicated to helping others and teaching their excellent example to their child, Romayne Leader Frank and by all the people they helped during their lives. Their legacy will continue on through generations to come.

What are three secrets my Grandparents, Earl D. Leader and Mary Chernick Leader taught about developing a legacy for the future?

1) Be willing to work hard, be trustworthy, honest, and be of good character and remember your name is priceless and protect it and your reputation.

2) Never stop learning and always continue to develop your mind by studying and reading to gain new knowledge every day.

3) Be compassionate and dedicated to serving others.

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Madeline Frank, Ph.D. business owner, teacher, researcher, speaker and concert artist. She writes a monthly newsletter "Madeline's Monthly Article & Musical Tips" and a monthly radio show "Madeline's One Minute Musical Radio Show".