Saturday, August 3, 2013

Happy Customers Buy More Products by Madeline Frank, Ph.D.

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Would you rather go into a store and purchase your everyday necessities from a smiling friendly clerk or one who scowls at you? Everything i...
Tuesday, July 23, 2013

Faithful Friends Are Treasures by Madeline Frank, Ph.D.

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Think of your closest friends. How did you choose them? What characteristics do you want your friends to have? A true friend has good char...
Thursday, May 23, 2013

Four Generations of Team Members Working in Harmony by Madeline Frank, Ph.D.

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How can you, successfully run a business with your four generations of team members? Recently I took my car to the Sears Tire Store as my ...
Thursday, May 16, 2013

Fourth Part of the Series: Dealing with Multi Generations in the Workplace by Madeline Frank, Ph.D.

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The fourth generation of workers in the workplace are Generation Y/ Millennial. They were born between 1982 and 2000 and are ages 18-35. The...
Thursday, May 9, 2013

Generation X in the Workplace by Madeline Frank, Ph.D.

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Generation X, the latch key kids are used to working independently. They are 36 to 47 years old and were born between 1965 and 1981. Many ...
Thursday, May 2, 2013

What about those Baby Boomers in the Workplace? by Madeline Frank, Ph.D.

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Baby Boomers are the workaholic generation. They are used to spending long hours at work for their careers. They were born between 1946 and ...
Thursday, April 25, 2013

The Mature Generation in the Workplace by Madeline Frank, Ph.D.

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The Mature /WWII Generation are 67 years or older and were born before 1946. They are dedicated to their jobs. They respect authority, are c...