First Impressions
Monday, January 10, 2011
Eye Ball to Eye Ball by Madeline Frank
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Do you like to look people in the eye, eye ball to eye ball, to judge their honesty, integrity and commitment? Could looking eye ball to eye...
Sunday, December 19, 2010
What Leadership Legacy Will You Leave to the Next Generation?
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My grandfather, Emil Ungerleider was born in 1904 in New York, N.Y. Grandfather's parents were immigrants from Hungary and he and his yo...
Wednesday, November 3, 2010
Women's Leadership Lessons
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By Madeline Frank If you were the new Leader of your country and your country was on the brink of disaster with virtual bankruptcy, rising u...
Friday, August 27, 2010
How to Keep That Happy Feeling All the Time
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By Madeline Frank Do you remember how happy you were on your very first day of vacation? Do you remember the excitement of your first day of...
Thursday, July 8, 2010
Is Simple Courtesy Dead?
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By Madeline Frank When do you say thank you? Have you ever given a gift to a relative, friend, teacher, or business associate and not receiv...
Monday, June 21, 2010
Customer Service at Its Very Worst
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By Madeline Frank We have exactly one hour to eat lunch at our Company. How long does it take for a restaurant to make a sandwich? We went t...
Thursday, May 27, 2010
Treat Your Customer Right
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By Madeline Frank My parents planned a family vacation at the beach 6 months in advance. The day had finally arrived. My younger brother and...
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