Your Behavior Matters by Madeline Frank

Have you ever gone to a movie theatre and had someone put their smelly feet or shoes in your hair? Did you ask them to remove their feet? Did they? In life there is a decent way to behave and respect others and yourself. Call it honorable behavior. In a recent article in several magazines and on U-tube a Russian cellist traveling on a train in China put his feet in the hair of a Chinese women sitting in front of him. She asked him to remove his feet politely and he insulted her “in Chinese when she protested”. Someone on the train took a video and it has shown up around the world with angry reactions to this man’s disgraceful behavior. His employer the Beijing Symphony Orchestra fired him saying, “his actions were deemed to have damaged the orchestra’s reputation.” Behavior does matter as this man lost his job due to his disgraceful conduct. There were consequences for his bad behavior. This man’s negative behavior had consequences, he lost his job publically. Your behavior matters so be polite and courteous and think before you act. Will your behavior make you proud of your actions or sorry as this man was when he decided to apologize after being fired? People are accountable and responsible for their actions! What has happened to decent behavior? This is something everyone should think about and remember. If you would not like dirty feet in your hair why would you want to put them in someone else’s hair? Confucius said it best, “What you do not want done to yourself, do not do to others.” What are the three things you should remember to do to behave responsibly? 1)Think before you act. Would you like this to be done to you? Would you be willing to read about it in the local newspaper paper the next day? Will it make you proud? 2)Would you purchase this behavior? “Let the buyer beware.” (“Caveat emptor”) 3)What one rule should you share with your family, your friends and your students? Dr. Madeline Frank’s famous saying, “If I take this action will it make me proud?” It works well in all situations. You stop and think before you do something disgraceful. Your behavior matters so remember to “Do unto others as you would have them do unto you.” (Matthew 7:12) Do the right thing and respect others and yourself. Your behavior does matter and does have consequences. Your behavior is a first impression of how you look to others. A first impression is permanent so think carefully before you act unwisely. Madeline Frank, Ph.D. is an Amazon.com Best Selling Author, sought after speaker, business owner, teacher, researcher, and concert artist. She helps businesses and organizations "Tune Up their Businesses". Her innovative observations show you the blue prints necessary to improve and keep your businesses successful. She writes a monthly newsletter "Madeline's Monthly Article & Musical Tips" and a monthly radio show "Madeline's One Minute Musical Radio Show". She has just published her new book "Leadership On A Shoestring Budget". If you need a speaker contact Madeline at: mfrankviola@gmail.com Article Source: http://EzineArticles.com/?expert=Madeline_Frank

Saving New Born Babies Through Dr. Virginia Apgar’s Score by Dr. Madeline Frank

What is the most dangerous time of life? The answer to that question is birth! Recently an Argentinian newspaper reported a new born baby was pronounced dead by 5 medical professionals. The parents went to the morgue 12 hours later to take a last picture of their baby daughter. They opened the coffin and heard their baby crying. No parent should ever have this happen to their baby. This is a parent’s worst nightmare. Her parents named her “Luz Milagros” meaning “Miracle Light”. The medical staff should have followed Dr. Virginia Apgar’s 5 point Score to assess the new born baby in Argentina. Dr. Virginia Apgar knew from her research that birth is most dangerous time of life. Her Apgar Score of 1952 quickly assesses the overall health of new borne babies saving the lives of millions of new born babies each year. In 1933 Virginia Apgar became "one of Columbia University's first female M.D.'s" she specialized in the male-dominated area of medicine surgery. Dr. Apgar said, “Even women won’t go to a woman surgeon.” She decided to switch her focus to the new field of anesthesiology. In 1949 she became the first full professor of anesthesiology at Columbia. One day a medical student of Dr. Apgar asked her "about the need to evaluate newborn babies." Dr. Apgar said, "That's easy, you'd do it like this." She immediately “grabbed the nearest piece of paper, jotted down the 5 points of her Apgar Score and then rushed off to O.B Obstetrics & Gynecology to try it out." What are Dr. Virginia Apgar's 5 point Score for assessing the health of new born babies? 1) Appearance, skin color 2) Pulse, heart rate 3) Grimace, reflex 4) Activity, muscle tone 5) Respiration, breathing Dr. Apgar's name is the Pneumonic. As a physician she assisted in over 17,000 births. Dr. Virginia Apgar knew from her research that birth is most dangerous time of life. Her Apgar Score quickly assesses the overall health of new borne babies saving the lives of millions of new born babies each year. When Dr. Apgar was alerted to a problem she immediately thought of how to solve it. Dr. Apgar said, “Nobody, but nobody is going to stop breathing on me.” She also said, “Do what is right, and do it now.” Medical professionals around the world should remember to use Dr. Apgar’s Score to assess the health of their new born babies to prevent medical errors. Madeline Frank, Ph.D. business owner, teacher, researcher, speaker and concert artist. She writes a monthly newsletter "Madeline's Monthly Article & Musical Tips" and a monthly radio show "Madeline's One Minute Musical Radio Show". http://www.madelinefrankviola.com/

What Can Toastmasters Do For You? by Dr. Madeline Frank

How would you like to speak faster on your feet with more confidence? Do you believe in investing in yourself?

Recently a man dressed in black came into my office demanding money for a job I had never heard of. I asked him to please hand me a copy of the invoice with the signature of the superintendant of the job that the work was completed. I also asked him for the pictures to show the work was completed. He said he did not have either the pictures or the signed invoice. I asked to return when he had the completed information with the pictures and asked him to write down his name and phone number. After he left, I wrote down what time he came to my office and how he behaved. I learned through Toastmasters how to respond to difficult people quickly and calmly.


What are the six benefits you can learn at Toastmasters?

1)Toastmasters can give you the skills and confidence to speak quickly and clearly in response to almost anyone's tirade. During a Toastmasters meeting the Table Topics Master will ask an unknown question to a Toastmaster member and give them 1-2 minutes to answer. This gives them the opportunity to quickly think of an answer. This is a wonderful way to overcome your fear of speaking in front of others.

2)Toastmasters clubs teach their members, through their manual speeches, how to prepare speeches, how to deliver speeches, how to critically think and improve their written and oral presentation skills. Every new Toastmaster is offered a Mentor to help them improve their speeches at a faster rate. Most speeches in the manuals are 5-7 minutes and are timed. Constructive feedback is given in a positive friendly atmosphere. Every manual speech has an Evaluator who will listen critically to tell the speaker what the speaker needs to improve and what they did well. Constructive feedback.

3)Improve your listening skills. Listening to others is an important part of Leadership. Dr. John Maxwell the Leadership guru says “Everyone Communicates, Few Connect”. In learning to connect with others it is imperative that you learn to listen! By listening to others we will be connecting with them learning their stories and helping to solve their problems and ours as well just by listening.

4) Toastmasters meetings teach time management as each club has a printed Agenda to stay within the time allotted for each part of the meeting. (Meetings begin and end on time.)

5) Toastmasters clubs teach leadership abilities by having every Toastmaster in the club participate in a meeting. Each Toastmaster has some role to fulfill during the meeting. Nobody sits on the sidelines like a spectator at toastmaster. Developing leadership opportunities.

6) To be a member of a Toastmasters club is “Cost effective” The cost is $6 a month that’s $1.50 a week or $36 for 6 months. You too can invest in yourself and your future. Cost effective.

You have a wonderful opportunity at a Toastmasters Club to improve your speaking, communication and leadership skills for 25 cents a day. College and University courses are very expensive. You can spend thousands of dollars a year on just one course. The question is can you afford not to join Toastmasters?

Madeline Frank, Ph.D. is an Amazon.com Best Selling Author, sought after speaker, business owner, teacher, researcher, and concert artist. She helps businesses and organizations "Tune Up their Businesses". Her innovative observations show you the blue prints necessary to improve and keep your businesses successful. She writes a monthly newsletter "Madeline's Monthly Article & Musical Tips" and a monthly radio show "Madeline's One Minute Musical Radio Show". She has just published her new book "Leadership On A Shoestring Budget".

If you need a speaker contact Madeline at: mfrankviola@gmail.com

First Impressions Are Fast Impressions: How do you succeed at both? by Madeline Frank

How I learned the importance of first impressions and commanding attention from Frank Sinatra while playing at Carnegie Hall with him for two weeks during his sold out concerts. For your new first impression learn the 4 secrets to success.


Picture this: The lights at Carnegie Hall are lowered. You can feel the electricity in the air. The hall is filled to capacity. The orchestra is given the signal to begin. Frank Sinatra walks on stage, commanding attention, by looking tall, fit and trim wearing a tailored suit that fits him to perfection. He smiles and makes eye contact with his audience making each person feel as if they were an honored guest and he was singing just for them. The audience was riveted to the stage. They could not take their eyes off him.

Frank Sinatra, old blue eyes, sang with beautiful phrasing with good clear diction. He was telling a story through his singing. It was as if he was painting a picture through his singing. Between songs he would tell an anecdote, a story or a joke. Frank Sinatra sang for two hours with an intermission. The concert ended with a standing ovation and Frank Sinatra sang an encore leaving a smile on each audience members face as they left his concert.

What are the 4 secrets I learned from Frank Sinatra about first impressions and commanding attention?

1) Wear a smile and dress for success in clothes that make you feel happy and successful. Always stand or sit tall. Do not slouch and be proud of your appearance. My grandmother, Belle S. Frank, a women’s clothes buyer for a department store for many years said it best, “Look in the mirror what do you see?” Before you leave your house take a look at yourself in the mirror and make sure you look your best.

2) Everyone is attracted to fit people. Start exercising and stop eating junk food. After playing with Frank Sinatra I decided to join a gym and exercise 3 times a week. Also instead of eating my favorite candy or potato chips I would eat a piece of fruit or a vegetable like carrots or celery.

3) Speak clearly and at a moderate speed in a pleasing voice. Use words that show proper grammar and vocabulary.

4) When you are introduced to someone new, remember their name and use it often. At work or at home be a good listener and use eye contact. Ask questions show that you care about them. Everyone likes to talk about themselves.

In talking with a Contractor recently I noticed he did not sound like he usually does, happy and energetic. I asked him “how are you feeling?” He said, “not very well! I have to see my doctor.” I encouraged him to do this. When I spoke to him the following week the first thing I asked him was how are you feeling? It is important to care about the people we work with. We do not live in a vacuum. Show the people around you that you care about them!


Madeline Frank, Ph.D. is an Amazon.com Best Selling Author, sought after speaker, business owner, teacher, researcher, and concert artist. She helps businesses and organizations "Tune Up their Businesses". Her innovative observations show you the blue prints necessary to improve and keep your businesses successful. She writes a monthly newsletter "Madeline's Monthly Article & Musical Tips" and a monthly radio show "Madeline's One Minute Musical Radio Show". She has just published her new book "Leadership On A Shoestring Budget".

If you need a speaker contact Madeline at: mfrankviola@gmail.com

http://madelinefrank.com/

http://EzineArticles.com/?expert=Madeline_Frank

“Made in the USA”

By Madeline Frank, Ph.D.

What are you eating these days? Have you looked at the labels on your meats and vegetables lately? Were they produced in America or somewhere else? Where are your frozen fruits and vegetables from?

I went into my local grocery store to buy hamburger meat, and read the label. The label said USA and Mexico. You have to read all the labels to find our American products. I immediately put the meat back and looked through all the hamburger meat to buy USA ground hamburger.

In the same grocery I went to the frozen vegetable department and almost all frozen vegetables are from Mexico. I then went into the fresh fruit department and had to look at every label to find American produce. Even during the summer months vegetables were not from our American farmers. You have to look hard and long to find our American products in our American grocery stores. You must read the labels.


I was getting ready to buy some canned sardines and the label said China. I put it back on the shelf. I was looking to buy Virginia honey and Vermont maple syrup at the local supermarket but found Chinese honey and Canadian maple syrup. I put them back and went to another store to buy Virginia honey and Vermont maple syrup.

I went to the supermarket to buy peppermints and looked on the labels. They were made in China, Mexico, or Canada. I had to continue to another store to find American made mints. We have wonderful resources in this country. Let’s buy American and bring American jobs back to America. Americans pay taxes in the USA. Mexico, China, Canada and other countries do not pay taxes to the USA. They do not support our country we do. “Let’s buy American!

In January 1, 1994, NAFTA, North America Free Trade Agreement became law and it was signed by the governments of Canada, Mexico and the U.S. President Clinton signed it into law. Since its enactment it has destroyed millions of jobs all over the United States. It’s time to put America first by buying American goods made here in America.

What are the six things you can do to support our own wonderful country, the USA, by buying American products?

1.Look at the labels on all your paper goods, plastic goods, soaps, light bulbs ,household cleaners and other goods to make sure it says made in America. If not return it to the shelf.

2.When you are buying your fresh fruits and vegetables look at the labels and buy only American. When you are purchasing frozen vegetables or frozen fruit look at the labels and buy only American.

3.When you are buying canned foods look at the labels and buy American products only. When you are buying honey, maple syrup, peppermints, and other local products, look at the label and buy only American products.

4. When you go to the grocery store look at the labels on the fresh meats, hamburger, steak, chicken, milk, eggs, cheese, butter, and yogurt and buy only American labeled products.

5.When you need to repair something in your house buy only American made materials, for example: American dry wall, American concrete, American heating and air-conditioning units, washers, dryers, sinks, tubs, water heaters, stoves, ovens, microwaves, paint, plumbing equipment, roofing supplies, refrigerators, etc.

6. When you need a new car buy a Ford. It’s the only American Car Company that did not take a bail out to belong to the Unions.

Ask your local stores and grocery managers to purchase American goods to support their country, the United States of America, and you will be proud you did!

Remember let’s support our own country, our own farmers and our own American companies who build businesses and have families here in America and pay taxes in the USA. Put Americans back to work! Foreign companies do not pay taxes in the USA.

Madeline Frank, Ph.D. is an Amazon.com Best Selling Author, sought after speaker, business owner, teacher, researcher, and concert artist. She helps businesses and organizations "Tune Up their Businesses". Her innovative observations show you the blue prints necessary to improve and keep your businesses successful. She writes a monthly newsletter "Madeline's Monthly Article & Musical Tips" and a monthly radio show "Madeline's One Minute Musical Radio Show". She has just published her new book "Leadership On A Shoestring Budget".

Speaking in Honeyed Tones to Inspire Your Employees

By Dr.Madeline Frank

Have you heard the expression by Benjamin Franklin, "Tart words make no friends; a spoonful of honey will catch more flies than a gallon of vinegar"? Well it's true! When you want to work with others you need to be diplomatic. It's like the song Mary Poppins sings "A spoon full of sugar makes the medicine go down."

In my families Construction and Management Company, I have had the privilege of working with some of the finest contractors for roofing, plumbing, electrical, heating, air conditioning, carpentry, and other construction personnel for over 20 years.

In working with every individual it is best to remain positive, polite and courteous. In other words speak in honeyed tones. In one of the buildings I am responsible for I noticed water leaking down through the downstairs ceiling. I called the plumber, air conditioning specialist and the roofer to look at the problem.

I checked upstairs under the sinks and by the toilet and shower and did not feel or see any leaks. The plumber looked at the problem and even though it was nowhere near the problem he decided to put a new seal on the toilet. I thanked him, paid his bill but knew that did not solve the problem.

I measured from the wall downstairs to where the actual leak was, a measurement of 5 ½ feet and then went upstairs and measured from the wall, where the toilet sits to 5 ½ feet to where the air conditioning unit sits in the back of the closet. The air conditioning specialist verified that the condensation line was backed up and needed a wet/dry vacuum to blow out and clean out the condensation line which runs usually outside the house by the fan of the air conditioning unit outside. After cutting off the air conditioning we attaching the wet/dry vacuum hose to the condensation line and cleaned it out for about an hour and half. Then we ran upstairs to put water through the line to see if everything was moving smoothly through the outside condensation line. In the spring we will run bleach through the line to remove all bacteria from the line.

I thanked the air conditioning specialist and paid the bill. The roofer came and checked the roof and mentioned some shingle repairs and caulking that was needed around the vents on the roof. The roofer agreed with the air conditioning specialist’s findings and promised to repair the roof shingles and calking soon.


What are the three things you can do to have your co-workers, employees, and sub-contractors wanting to work with you?

1) Speak to them in honeyed tones with courtesy and respect and praise excellent work when they do it reminding them that they are problem solvers.

2) Encourage them to become leaders who accept responsibility for their actions and when they are wrong they will immediately correct their mistakes. Always correct someone in a non-condemning manner quietly not in public.

3) Encourage them to be problem solvers who are leaders and take action to find the solutions to their problems.

Madeline Frank, Ph.D. is an Amazon.com Best Selling Author, sought after speaker, business owner, teacher, researcher, and concert artist. She helps businesses and organizations "Tune Up their Businesses". Her innovative observations show you the blue prints necessary to improve and keep your businesses successful. She writes a monthly newsletter "Madeline's Monthly Article & Musical Tips" and a monthly radio show "Madeline's One Minute Musical Radio Show". She has just published her new book "Leadership On A Shoestring Budget".

If you need a speaker contact Madeline at: mfrankviola@gmail.com

http://madelinefrank.com/

Are You A Problem Solver or A Complainer?

By Dr. Madeline Frank

At work do you solve problems or do you complain and whine about them? Which one are you?

At our Company we have a dream employee, I will call A. When I have a problem I will discuss it with A. We will brain storm the problem for a few minutes and then we will each check out a few more facts on the problem and discuss our findings an hour later. At that time we will make a good decision on solving the problem.

A is an "indispensable member" of our team. A is intelligent, well- organized, is honest, full of integrity, fair- minded, always listens to others carefully, will always do the right thing and can be relied on to help solve problems and take responsibility for his or her actions at our company. In other words A is a leader.

Do you have a team member like A on your team at work? Wouldn’t you like all your team members to be just like our “team member A?”

Remember leaders take responsibility for their actions and when a mistake is made they admit it and correct it immediately. A leader takes a stand for honesty and integrity and accepts responsibility for his or her actions and does not pass the blame on to someone else. President Harry Truman said it best. "The Buck Stops Here!"

What are the five things you can do to solve problems and promote leadership at your company?

1) Be a leader who has the courage of your convictions, the honor, integrity, morality, is fair- minded, well-organized, listens to others, will always do the right thing all the time, has a code of ethics and a clear and decisive passionate belief in the right way to conduct business.

2) Always have a paper and pencil ready, where ever you are, in case you think of a solution to your problem. Think of yourself as a detective like Sherlock Holmes and Dr. Watson and look for your solutions at work or at home.

3) Every day give yourself time to ponder your problems. Be observant and a good listener. Start thinking how to solve your problems today! Have a burning desire to solve your problems and Never, Never Give Up!

4) Continue to increase your knowledge in your chosen field by taking continuing education courses each year to improve your skills in your chosen field and read books by experts in your field each month to improve your expertise in your field. Never stop learning. As Dr. Einstein says, “The most important thing is not to stop questioning.”

5) Surround yourself with experts your "Brain Trust", competent people who know your business and markets are of like mind, and have a strong firm intellectual capacity to help you accomplish your goals. When you have a problem ask your experts what they would suggest by going around the table and listening carefully to your experts. Then make informed decisions.

The next time you decide to whine and complain instead of being a problem solver I want you to ask yourself the following question: “If I take this action will it make me proud?” This is the No. 1 question I ask my children and my students to remember to ask themselves before they make a serious error in judgment.

So, train your team members at your business to be problem solvers and before hiring a new team member for your business ask them how they would solve a particular problem. What steps would they take to solve a difficult problem? Their response will tell you if they are the right person for your company, a problem solver, a leader.

Remember you want to hire problem solvers, leaders, who take responsibility for their actions.

Madeline Frank, Ph.D. is an Amazon.com Best Selling Author, sought after speaker, business owner, teacher, researcher, and concert artist. She helps businesses and organizations "Tune Up their Businesses". Her innovative observations show you the blue prints necessary to improve and keep your businesses successful. She writes a monthly newsletter "Madeline's Monthly Article & Musical Tips" and a monthly radio show "Madeline's One Minute Musical Radio Show". She has just published her new book "Leadership On A Shoestring Budget". If you need a speaker contact Madeline at:
mfrankviola@gmail.com